Refund policy

Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.

Returns

Eligibility: You have 07days from the date of delivery to return an item.

To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.

Certain items are non-returnable, including:

Gift cards

Downloadable software or digital products

Sale or clearance items (if marked “final sale”)

How to Initiate a Return

Contact us at [+92 3096100094] with your order number and reason for return.

We will provide instructions for returning the item, including a return address.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [+92 3096100094].

Shipping Issues or Damaged Items

If your order arrives damaged or you received the wrong item, please contact us at [+92 3096100094] within 7 days of delivery with photos of the issue.